Athenahealth introduces new capabilities to support transgender and nonbinary health

Mass.-based athenahealth’s digital health service rolled out new initiatives focused on improving health care for transgender and non-transgender patients.

Now on its athenaOne site, an EHR, financial and healthcare tool, doctors can enter information about a patient’s name, pronouns and gender identity, by adding their legal name and giving it to the woman or man at birth.

The company said the new model was born from athenahealth events in 2021, including Hack for Health Equity and Codefest.

“It is important for health care systems and healthcare consumers to improve the inclusiveness and accessibility of health care options and to ensure the removal of the barriers that all patients expect to have. respect and trust in the care they receive, ”said Paul Brient, chief product officer at athenahealth. .in a word.

Why it is

Many members of the transgender and nonbinary community face discrimination from health care providers and organizations. Of course, according to Food Discrimination Survey: Reporting on health and health care, 19% of researchers reported that care was denied because they were transgender or of the same gender.

Twenty -eight percent of respondents said they were “troubled by a health profession” and 50% said they needed to educate their provider about transgender care.


Today the health community is discussing ways to help better care for transgender and non -transgender patients. Boston University School of Medicine has developed a counseling evaluation tool to determine if she and other health schools are effectively learning about spoken LGBTQ + skills. OptumHealth Education has also launched a new training program to help health professionals better support the needs of the LGBTQ +community.

A handful of startups are also looking at supporting members of the LBGTQ + community to access health care. Plume, a center designed to help members of the transgender community access health services, has landed $ 14 million in Series A funding by 2021.

LGBTQ + healthcare provider Folx Health will reach $ 25 million by 2021. At that time, the company announced that it will start its offerings with a Hormone Replacement Therapy program, as well as health services and supplements. health services.

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